SKILTONZERO PTY LTD, ABN 13 701 879 058, provides the RobotRoo website at robotroo.com.au. This notice covers website visitors and enquiries. The workshop software, Roo and customer app are covered by the separate Software Privacy Policy.
Information and use
We receive information you send us, such as your name, contact details and enquiry, and technical information such as IP address, browser details and page requests. We use it to deliver and protect the website, respond to enquiries and meet legal obligations.
Cookies and browser storage support access and website functions. Register interest opens the software's account form, where its terms and privacy policy are available before submission.
Providers, storage and retention
Providers for website delivery, security and email handle information needed for those services. Processing may occur in Australia and overseas, including the United States, New Zealand and countries in Europe. Contact us for further details. We may also disclose information where required or authorised by law.
We use reasonable safeguards and keep information while needed for these purposes and applicable legal requirements. Information may remain in backups until those copies expire.
Your information and complaints
Email support@robotroo.ai to request access or correction, ask about this notice or make a privacy complaint. We may verify your identity. We investigate complaints and explain the outcome and available next steps, in accordance with applicable privacy requirements. You can also contact the Office of the Australian Information Commissioner.
We publish updates with their effective date and give notice or seek consent where required before changing information handling.