Owners can set exactly what each staff member can see, add, edit and delete across jobs, customers, vehicles, quotes and files.
Stock, reports, clocking on and staff management can be switched on or off per person.
Team roles are now Owner, Manager, Mechanic and Custom, which replaces Adviser (Settings › Team).
Update 2026.11.08.3 ·
Choose how long before RobotRoo locks itself
The idle lock can be set to any time from 1 to 60 minutes (Settings › Security).
On a phone, the Job Centre's search and filters take up less of the screen.
Update 2026.11.08.2 ·
Send Roo a photo and a voice message together
A photo, a voice message and typed text go to Roo as one message, so he reads the photo alongside what was said.
Update 2026.11.08 ·
A redesigned sign-in screen
The sign-in screen has a new layout, with email and password together on one card.
Update 2026.11.07.4 ·
Job totals beside the lines on wide screens
On a wide screen, a job's totals and the Finalise & Invoice button sit in a column to the right of the Parts & Labor lines, with job notes across the full width below.
Update 2026.11.07.3 ·
Bookings take a description when they're made
New Calendar bookings have a description box under the title, so notes go in with the booking. This is in the web app.
Update 2026.11.07.2 ·
Parts & Labor has its own coloured band
A job's Parts & Labor tab has a band in the workshop's theme colour holding the All, Labor, Parts and + Group buttons, so the lines stand apart from the job details. This is in the web app.
Update 2026.11.07 ·
Help & Support: ask Roo, search how things work, or message the team
Help & Support brings three kinds of help together: ask Roo, search how any screen or task works, or message the RobotRoo team.
In Help & Support, Roo explains how RobotRoo works and links to the screen needed; he can't see or change records there, and his answers don't use the workshop's AI usage.
If Roo can't answer, the question goes to the RobotRoo team, and their reply comes back in the same place.
Search and messaging the team still work when AI is turned off for an account.
This is in the web app.
Update 2026.11.06.2 ·
Add a customer or vehicle while making a job
A new customer or vehicle can be created from the New Job form without leaving it, starting from the name or rego already typed.
Every vehicle on a job is now a saved vehicle with an owner.
Update 2026.11.06 ·
Choose what web research looks for
Research on a job can cover chosen labour lines or the whole job, and look for any of recalls, bulletins, known issues and warnings, repair procedures and labour, parts, mechanics' tips and videos.
Before it starts, research shows when each section was last searched and about how much of the month's AI usage it will use.
A job can have any number of researches, and searching again adds new results while keeping the earlier ones with their dates.
A vehicle's Research tab gathers the research from all of its jobs.
Roo can list a job's research, start research on the sections named, or search again.
Update 2026.11.05.3 ·
Emails go out under the workshop's name
Invoices, quotes, credit notes and purchase orders emailed from RobotRoo go out under the workshop's name, and replies go to the workshop's own email address.
A job's Documents shows whether the customer has the customer app, with the invite buttons beside the quote and invoice.
Update 2026.11.05.2 ·
Filter jobs by Approved and by sub-status
The Job Centre can show only approved jobs, to see which jobs are approved and which are still quotes.
A sub-status filter narrows it further, such as approved jobs that are awaiting parts.
Job search also finds jobs by status or sub-status.
Update 2026.11.05 ·
Photos, files and to-dos on every job, vehicle and customer
Vehicles and customers have their own To-Do, Photos and Files tabs, and jobs have a Files tab.
A customer's Customer messages tab shows the general conversation with that customer in the customer app.
Every job has the same tabs, so New Job no longer asks for a template.
Update 2026.11.04 ·
Parts & Labor redesigned for phones
Each Parts & Labor line shows the part number, full description, cost, unit price, GST, quantity and total inc GST, under column titles that stay on screen while scrolling.
Labour lines also show allocated and clocked time, with the clock button on the line.
All costs on a job can be hidden and shown again with one tap.
On a phone, the job's header slides out of the way while scrolling down, so more lines fit on the screen.
The size of the lines can be set (Settings › Parts & Labor display), and Settings is now arranged in groups.
Update 2026.11.03 ·
Message the RobotRoo team from the app
Workshops can message the RobotRoo team from inside RobotRoo, add photos or screenshots, and get a notification when the team replies.
Only the person who started a support chat and the RobotRoo team can see it.
The Light theme has darker text and firmer lines, and more of the app's colours follow the chosen theme.
Update 2026.10.30 ·
Stock control: track parts, receive deliveries, order and count
Owners and service managers can track stock for any part, with on hand, reserved, available, on order and value shown for each (Stock).
Jobs move stock by themselves: an approved job reserves its parts, and they come off the shelf when the job is completed or invoiced. A job is never held up for lack of stock.
Deliveries are received in RobotRoo, parts can be returned to suppliers, and each delivery updates the part's last cost.
Parts running low are listed for reordering, and purchase orders can be emailed to the supplier as a PDF.
Stocktakes can cover all parts, one location or one group, with blind counts and a USB or Bluetooth barcode scanner.
Parts a customer brings back can go back into stock from the credit note.
Six stock reports include stock on hand and its value on any day, and owners and service managers get a morning email listing the parts that went low.
Roo can explain stock, say what's low or on order, receive a delivery, draft a purchase order or enter a count.
Update 2026.10.28 ·
Take payment on the job, and connect Xero
Payments can be recorded straight from an invoiced job, which shows the balance due, and the payment shows in Invoicing too.
The Job Centre groups jobs by booking date, and each card shows the booking date and the payment due date separately.
A job's booking date can be set from the job itself, with the same booking editor as the Calendar.
RobotRoo connects to Xero: choose the organisation, the accounts and the GST mapping, and nothing is sent until they're saved (Settings › Accounting).
When moving to RobotRoo, it matches the customers and unpaid invoices already in Xero and starts its invoice numbers after the old software's last one. Past payments can be brought in too.
Sending to Xero can be paused, and an invoice whose copy in Xero doesn't match is held and listed until it's corrected.
Update 2026.10.26 ·
Vehicle details in a job
A job's Vehicle tab shows the vehicle's full profile, with its photos, owner and details, and the details can be edited there.
With no vehicle linked yet, the customer's saved vehicles are offered to pick from, or a vehicle can be searched for or created.
Update 2026.10.23.4 ·
Roo reads PDF invoices, and customers see each vehicle's history
Roo reads PDFs sent in a chat, such as a supplier's parts invoice: he can add the parts to the catalogue and the job, and files the pages on the job. Up to 5 pages and 10 MB, in the web app and phone browsers.
Invoices can be shown in the customer app, and Roo shows them there when he invoices a job unless asked not to.
In the customer app, customers see their paid invoices and each vehicle's history: the date, the job, the odometer, the invoice number and the total.
Quotes and invoices can carry the workshop's Repairer Licence Number and state under the ABN.
Roo has a new kangaroo design, shown in white on dark themes.
Update 2026.10.23.3 ·
Team members join by an emailed invite
New team members get an emailed link to join the workshop and set their own password, so nobody has to pass a password on.
The team list shows who hasn't joined yet and when their invite runs out, and a new invite can be sent.
The Security Log describes each event in plain words.
